ACCTG 528 FAQs
I am having trouble connecting to the remote labs.
If you cannot connect to the labs please change your UW id password on myUW and try logging into the remote labs. This step will solve most problems.
The software is asking for a license.
Log out of the remote labs, close the browser. Then log back into the remote labs and wait 2 minutes to allow the software license script to run. This step will solve most problems.
The remote labs are running slowly.
Log out of the remote labs, close the browser. Then log back into the remote labs. This step will solve most problems.
My U drive isn't showing up when I log onto the remote labs.
Log out of the remote labs, close the browser. Then log back into the remote labs. If this doesn't work please change your UW id password on myUW and try logging into the remote labs. This step will solve most problems.
How do I access all of the files by cloning the repository?
To clone the repository navigate to your U-drive and click the filepath, type cmd and a command window will open. To clone the repository type: git clone https://github.com/ashercurtis/datasets.io and press enter. This will start the download process from GitHub to the U-drive on the remote labs.
How do I update files in my datasets.io folder?.
To update the files used in the labs, navigate to the datasets.io folder, click on the filepath and type cmd> command window will open. To check for and download any updates, type git pull and press enter.
My git pull request is giving me errors.
Make sure you are running the command in the correct folder which is U:\datasets.io. If a specific file is logged in the error message, rename that file e.g., dataset1.csv to dataset1-mine.csv, and retry the git pull command. If this still isn't working check in with me, we can re-clone the repository. To reclone, rename the folder you are having trouble with and in the U: use cmd and type: git clone https://github.com/ashercurtis/datasets.io and press enter.
I am having difficulty accessing the remote labs from off-campus.
To access the remote labs from off-campus you typically need to install the Husky OnNet Virtual Private Network (VPN) see here for the installation instructions: UW IT Husky OnNet.
I am having difficulty with the Husky OnNet Virtual Private Network (VPN)
UW IT maintains the OnNet VPN, their troubleshooting page can be found here: UW IT Husky OnNet Troubleshooting.